Fees for Filing Consumer Complaint In India - Complete Guide

Updated on November 30, 2024 10:56:48 AM

Consumer Complaint is a vital component of protecting the right of a consumer through a legal procedure. When a consumer paid for any item or service and they don’t get as they promised to be. In this situation, every individual or end-user has the right to file a complaint and seek compensation.

Before going to file a Consumer Complaint, the complainer should have complete information regarding the court fees for filing a Consumer Complaint. This article will help you to get the complete list of the court fees for filing a Consumer Complaint and process of complaint.

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Who is known as a Consumer?

An individual or group of people who bought any product or service for personal use not for any marketing purpose is known as a Consumer. A Consumer must have paid off for the service or item that they bought. They also have to be the end-user and beneficiary.

Basic understanding of the Consumer Complaint

A consumer Complaint is a legal complaint that can be filed by any person who is the end-user/beneficiary. Under the Consumer Protection Act 1986, a consumer has several rights to protect themselves from being frauded or cheated. This Act clearly mentions that if any individual suffers from this kind of situation they can file a Consumer Complaint and can seek compensation for their loss and harm.

What is the Procedure for Mutual Consent Divorce in India?

The process for getting a divorce on mutual consent is a multi-step process. The procedure for Mutual Consent Divorce in India is as follows:

Step 1: Filing of the Petition for Mutual Divorce

At the very first stage a consumer should try to connect with the company’s consumer department and try to resolve their issue. For resolving the issue the consumer can also send a formal letter to the seller through post and e-mail as well. In this formal letter, they should mention their issue and problem and their compensation demand.

Step 2: Appearance Before the Family Court Judge

If no response came from the seller even after sending mail or letter so, the consumer must consult with a professional lawyer. It is their responsibility to explain the process or legal remedies that will assist you during the hearing process.If you want to file a Consumer complaint against a company,“Litem Legalis” will help you as a professional guide and help you to seek compensation for your loss and harm

Step 3: First and Second Motion of Order

After getting legal advice, file a consumer complaint in the appropriate forum. There are a total of three types of forums where consumers file their complaints according to the case value. These three forums are NCDRC ( if the case value is more than 1 crore), SCDRC ( less than 1 crore) and DCDRC ( if the case value is up to 20 lakhs).During filing the complaint, the complainer should mention all the issues in a detailed form and attach all the appropriate documents along with the complaint form.

Step 4: Final Decree

Stay involved in the process after filing a complaint. You should follow up with the consumer protection agency or any other relevant parties to ensure your complaint is being addressed.

Court Fees for Filing a Consumer Complaint

There is some amount that has to pay during the filing complaint as the court fees. The complete list of court fees for filing a Consumer Complaint is provided below:

Case Value Court Fee
Less than 5 lakhs No Court fee
5 Lakhs - 10 Lakhs ₹ 200
10 Lakhs - 20 Lakhs ₹ 400
20 Lakhs - 50 Lakhs ₹ 1000
50 Lakhs - 1 Crore ₹ 2000
1 Crore - 2 Crore ₹ 2500
2 Crore - 4 Crore ₹ 300
4 Crore - 8 Crore ₹ 5000
8 Crore to 10 Crore ₹ 6000
More than 10 Crore ₹ 7500

Note: The court fee is totally different from the professional lawyer fees if the complainer hires any lawyer. If you want to file a Consumer complaint against a company, “Litem Legalis” will help you as a professional guide and help you to seek compensation for your loss and harm.

How can “Litem Legalis” help you?

Litem Legalis is a team of professional lawyers that have years of experience. Our team believes you to provide complete guidance and friendly assistance through the complete procedure. There are several other reasons that help you to make Litem Legalis the best choice such as:

Free Legal Advice

Free Legal Advice

Expert Lawyers

Expert Lawyers

Lowest Fees

Lowest Fees

Quick Process

Quick Process

Conclusion

A Consumer is a person who purchases any product or service for their use. Most of the time the consumer may face some issues regarding the product/services that fail to satisfy consumer needs. In this situation, the consumer has the right to file a complaint and take legal action against the seller.

However, the consumer has to pay some amount as a court fee for filing a Consumer Complaint. The Court fees can vary in accordance with the case value. The complainer must have complete information regarding the court fees before going to file a complaint. It will help them to seek appropriate compensation from the seller for their harm.

Frequently Asked Questions (FAQs)

What is Consumer Complaint?

Consumer complaints are official grievances made by buyers when they don't get the goods or services they purchased from the supplier.

Who can file a Consumer Complaint?

Anyone who purchased anything and acts as a consumer can file a Consumer Complaint in order for not getting the satisfactory product or services which they bought.

What rights do consumers have?

There are several rights that consumers have such as the right to safety, the right to choose, the right to be informed, the right to consumer education, the right to be heard, and the right to seek compensation.

Can we file a Consumer complaint online?

Yes, a Consumer Complaint can also file in online mode.

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